Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.8
Location
8.8
Service
9.0
Dining
8.4
Guest reviews
8.0/10
based on 5 reviews
4/5
based on 108 reviews
8.9
8.9/10 based on 9802 reviews
#225 of 362 hotels in Vienna based on Tripadvisor
Roger
United Kingdom,
March
2024
9.0/10
I had a wonderful stay at this hotel! The rooms were very clean and cozy with good amenities, the staff was friendly, the breakfast was great, and the location was very nice. However, the dining experience could be improved a bit. Overall, a comfortable and convenient choice.
Rooms
9.0
The rooms are cut from the same cloth—clean, cozy, and well-equipped.
Service
10.0
The service here is amazing! The staff goes above and beyond to make your stay pleasant.
Location
10.0
The hotel is my number one choice in Vienna due to its great service, cleanliness, and proximity to the city center.
Dining
7.0
The dining area looks good and is within walking distance from the city center.
Facilities
9.0
The facilities available here are perfect for a comfortable stay.
Tom
United Kingdom,
October
2023
8.4/10
The hotel's rooms looked exactly like in the pictures, all colorful and fun. However, my room was a bit smaller than my expectation, and I needed to keep the window open for ventilation which made it a little noisy despite being large.
Rooms
7.0
The rooms were colorful and fun but a bit smaller than expected.
Service
8.0
The staff was extremely friendly and helpful, always there to assist with any questions and needs, although housekeeping knocked on the door to service the room way too early.
Location
9.0
The hotel is located in a quite neighborhood 20 minutes' walk from the main monuments, cleaned very well each day, and within easy reach of public transport options.
Dining
9.0
The dining experience was perfect with rich and super delicious options in a light airy room.
Facilities
9.0
The facilities were great, with homemade preserves available in a light airy dining room.
Alfred
United Kingdom,
May
2023
8.4/10
The hotel is situated in a trendy neighborhood of Neubau with plenty of great cafes and ethnic restaurants nearby. The rooms, although a bit tiny, are comfortable even for a solo traveler, and everything you need, like a hairdryer in the compact bathroom, is available. The service provided was extremely friendly and helpful, making our stay more enjoyable. The location is rather convenient, close to bus stops and Westbahnhof, offering easy access to transportation options. The dining experience offers a great variety of food and drinks, catering to different preferences. Overall, a cozy stay with some minor room for improvement in terms of room lighting and space.
Rooms
8.0
The rooms were cabin-sized but had everything necessary, including a hairdryer in the compact bathroom. Needs a little more lighting. Despite being small, they are very comfortable.
Service
9.0
The staff was very friendly and helpful with everything we needed, adding to a pleasant overall experience.
Location
8.0
The hotel is located in a trendy neighborhood of Neubau with lots of great cafes and ethnic restaurants nearby. It provides a quiet stay while still being close to amenities like bus stops and Westbahnhof.
Dining
9.0
The dining experience was exceptional, offering a great variety of food and drinks for a satisfying mealtime.
Facilities
8.0
The hotel provides all the necessary facilities to ensure a comfortable stay.
Frederick
United Kingdom,
May
2023
7.8/10
My stay at the hotel was a mix of positives and negatives. The rooms, although a bit dusty, were ultimately clean and cozy. However, they lacked soundproofing. The service provided by Larissa at the reception was exceptional, but I encountered a language barrier with some staff members. The location was fantastic for exploring different neighborhoods and attending events at Wiener Stadthalle, although some noise from the bathrooms was a mild drawback. The dining experience offered delicious options, especially the scrambled eggs, but communication issues affected certain interactions. Overall, the facilities were satisfactory, offering everything needed for a comfortable stay.
Rooms
7.0
The rooms were very clean and quite cozy, but not very soundproof.
Service
9.0
The service, particularly from Larissa, was outstanding, but some language barriers affected communication with other staff members.
Location
8.0
The hotel's location was great, hidden away from main streets, very quiet, and close to public transportation and Stadthalle.
Dining
8.0
The dining experience was very good, with a great variety of food, especially the scrambled eggs.
Facilities
7.0
The facilities met my needs and were sufficient for my stay.
Alison
United Kingdom,
May
2023
8.8/10
The hotel had spacious and super clean rooms with nice details, but being on the ground floor made it somewhat cold and noisy having to keep the windows open for ventilation. The separate building setup felt a bit odd. The service was exceptional, with friendly and helpful staff offering great value taxi service to the airport upon leaving. The location was convenient, close to the city center and public transportation. The dining options were varied and delicious with excellent service.
Rooms
8.0
The rooms were spacious and super clean with nice details, but being on the ground floor made it somewhat cold and noisy when the window was open for ventilation.
Service
9.0
The staff was very friendly and helpful, providing great value services.
Location
9.0
The hotel's location was very convenient, close to the city center and public transportation, making it easy to explore different neighborhoods.
Dining
9.0
The dining experience was superb with a great choice of delicious options and excellent service.
Facilities
9.0
The hotel offers a variety of facilities ensuring a comfortable stay.
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